By accessing or using our website (www.boltrenders.com) (the "Site"), services, and products, including purchasing balance or directly paying for renders (the "Services"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms").
If you do not agree to these Terms, you may not use our Services.
By accessing or using our Services, you confirm that you are at least 18 years old or have obtained legal parental or guardian consent and have the legal capacity to agree to these Terms. You also acknowledge that you have read and understood these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our Services after any modification indicates your acceptance of the new Terms. Please review these Terms periodically.
BoltRenders provides a platform specializing in rendering 3D projects, currently supporting Blender files. Our services include free project evaluations that allow users to upload projects and receive a detailed quote. The quote provides accurate cost estimates, expected delivery times across three priority options, and four sample frames for review.
While evaluations are open to all users, only registered users may proceed with purchasing and completing a render.
To access our Services, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
You are solely responsible for all activities occurring under your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
All payments are securely processed by Stripe, our trusted payment provider. No sensitive billing data, such as card details or billing addresses, is stored or processed by BoltRenders.
Due to the nature of our digital services:
Users wishing to refund their balance back to the original payment method must contact us for evaluation. Refunds to payment methods will be processed if applicable.
The rendering process begins after a user uploads a supported project file, such as a Blender file, and completes the evaluation. Users can select one of three priority levels, each with its associated definitive cost and delivery timeframe. Delivery times may vary by ±10%. Once a priority is chosen, users can launch the full render either by utilizing their balance or by directly paying through Stripe.
After rendering is initiated, BoltRenders processes the project using our computing resources. Upon successful completion, the rendered files are made available for download.
If a render fails, the amount spent is automatically refunded to the user’s balance.
It is the user's responsibility to download and store rendered files before deletion
Files uploaded for rendering and the resulting rendered files are not shared or shown to anyone, including our team, unless explicitly required for user support.
You agree not to use our Services for:
You retain ownership of all intellectual property rights related to the content you upload. By uploading files for rendering, you grant us a limited license to process, render, and store those files solely for the purpose of providing our Services.
We provide our Services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our Services will be uninterrupted, secure, or free from errors.
To the fullest extent permitted by applicable law, BoltRenders and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of data, revenue, or business opportunities arising out of your use of our Services, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless BoltRenders from any claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising out of your use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
We reserve the right to terminate or suspend your account and access to the Services at our sole discretion if you violate these Terms, engage in unlawful activities, or otherwise create risk or possible legal exposure for us. Upon termination, any balance in your account will be forfeited unless otherwise required by law.
These Terms shall be governed by and construed in accordance with the laws of Italy. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Italy.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice, and we shall not be liable to you or any third party for such modifications.
In case of any disputes, you agree to first contact us via mail to attempt to resolve the matter informally. If the dispute cannot be resolved, EU-based consumers may access the EU's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.
By using our services, you agree to enter into an electronic contract with us. All transactions and agreements between you and BoltRenders are electronically recorded, and you agree to the terms as if they were physically signed.
We comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). By using our Services, you agree to the collection and processing of your personal data as described in our Privacy Policy, which can be found at this page.
If you have any questions or concerns, please contact us!